Salesforce: Einstein-Powered AI CRM for the Customer 360
Salesforce is the leading AI CRM platform, unifying customer data, automation, and analytics across Sales, Service, Marketing, and Commerce with Einstein 1.
Unify data, automate workflows, and scale customer experiences with Einstein 1, Copilot, and Data Cloud.
Salesforce centralizes sales pipelines, service cases, marketing journeys, and commerce operations in one platform. With Copilot, teams draft emails, summarize records, and generate plans; with Data Cloud, they activate unified profiles and predictive insights. Admins ship automations and apps quickly with low-code tools.

Core Features & Capabilities
Ideal for growth-stage to enterprise teams that need trusted AI, connected data, and robust automation to drive revenue and customer satisfaction.
- Einstein 1 Copilot for AI-assisted tasks and content
- Data Cloud: unify and activate real-time customer profiles
- Sales, Service, Marketing & Commerce automation
- Low-code builders and AppExchange ecosystem
- Security, governance, and enterprise scalability
Trending Use Cases
- AI deal insights and next-best actions in Sales Cloud
- Copilot case summaries and replies in Service Cloud
- Personalized journeys with Marketing Cloud + Data Cloud
- Automate approvals, routing, and handoffs across teams
Why Companies Choose Salesforce
Start a trial, connect your data sources to Data Cloud, and enable Einstein Copilot in key workflows. Use Flow to automate processes, install AppExchange apps, and measure impact with real-time dashboards.
“Einstein 1 brought our data and workflows together—AI suggestions and automations now power every customer touchpoint.”
Einstein AI
Copilot assistance, predictions, and content generation embedded in CRM.
Data Cloud
Unified, real-time profiles to activate personalization everywhere.
Automation
Low-code flows orchestrate tasks across Sales, Service, and Marketing.
Trust & Security
Enterprise-grade controls, governance, and compliance.
Getting Started with Salesforce
By combining trusted AI with unified data and powerful automation, Salesforce helps teams close more deals, resolve cases faster, and deliver personalized customer experiences at scale.



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