Terms and Conditions
These Terms and Conditions outline the rules, responsibilities, and legal terms governing your access to and use of the NexusAi platform, services, and content.
Last updated: Mar 4, 2026
1. Introduction
Welcome to NexusAI. These Terms and Conditions (“Terms”) govern your access and use of our AI meeting‑intelligence service. By using our platform, you agree to comply with all provisions described herein; if you do not agree, please do not use our Service.
2. Definitions & Interpretation
- Company, We or Us refers to Nexus Intelligence Global Pte. Ltd., based in Singapore. - Service means the NexusAI platform and all related applications. - User or You refers to the individual or entity accessing the Service. Capitalised terms are defined consistently throughout these Terms.
3. Description of Service
NexusAI provides meeting audio recording, AI-powered transcription and summarisation, file attachments, Gmail/Outlook and calendar integration, and scheduling features to streamline productivity.
4. Account Creation & Termination
You must register with accurate details and protect your login credentials. We reserve the right to suspend or terminate your account for violations of these Terms, inactivity, abuse, or non-payment.
5. User Responsibilities
You agree not to: - Record meetings without consent - Share illegal content - Violate intellectual property rights - Misuse APIs or storage beyond fair use limits You must not reverse engineer or benchmark our Service.
6. Intellectual Property
We retain all rights over the technology, software, branding, and AI-generated formats. You retain ownership of your meeting content, files, and summaries you create or upload.
7. Third-Party Integration
Our integrations with Google services are subject to those providers' terms. AI processing uses OpenAI’s Whisper API; we do not guarantee accuracy or reliability of AI-generated content.
8. Payment Terms & Pricing
Subscription pricing, billing cycles, and accepted payment methods are listed on our website. We reserve the right to adjust prices, with reasonable advance notice. Refund requests are handled case-by-case.
9. Limitation of Liability
The Service is provided “as is” and “as available.” We do not guarantee uninterrupted availability. We are not liable for any data loss, errors, or damages arising from your use or inability to use the Service.
10. Indemnification
You agree to indemnify and hold NexusAI harmless from any claims, losses, damages, or expenses arising from your violation of these Terms, misuse of the Service, or improper content.
11. Changes to Terms
We may update these Terms at any time. Significant changes will be communicated at least 30 days in advance. Continuing to use the Service after updates indicates acceptance.
12. Governing Law & Disputes
These Terms are governed by Singapore law. Disputes should first be addressed informally by contacting our support team. If unresolved, disputes will be handled under Singapore’s legal jurisdiction.
13. Severability & Waiver
If any provision is deemed unenforceable, it will be modified to achieve its intent while preserving the rest of the Terms. Failure to enforce a provision does not waive future enforcement rights.
14. Contact Information
For questions about these Terms, please reach out via our official website’s [contact page](https://www.nexusai-tech.com/contact).